Get in Touch With Us
Got a question about one of our poker site reviews, spotted something that needs updating, or want to talk to us about a partnership? This page explains the best way to reach Poker Sites and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable channel for getting a real answer from a real person. Send your message to [email protected] and a member of our editorial team will read it. We do not rely on canned replies to stand in for an actual response.
If you can, tell us upfront what your message is about — a review correction, a general question, or something else. That single detail lets us route it to the right person and usually means a quicker turnaround.
What We Can Help With
- Questions about our rankings — If something in our comparisons of poker sites, welcome bonuses, or rakeback deals isn't clear, ask us directly and we'll explain how we reached that conclusion.
- Corrections — Bonus terms, licensing details, and payment methods at poker operators change. If you spot something on phdispatch.com that looks out of date, tell us — accuracy matters more to us than being first.
- Content suggestions — If there's a poker room, a payment method, or a comparison angle you think we should cover, we're open to hearing it.
- Partnership or commercial enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and outline the details.
- Responsible gambling concerns — If you or someone you know is struggling with their gambling, please say so in your message. We'll point you towards support resources, and you can also reach the National Council on Problem Gambling helpline any time at 1-800-GAMBLER.
Our Commercial Relationships
Poker Sites may earn a commission when readers sign up to a poker site through links on this website. That relationship never decides how a site is ranked or reviewed — our ratings are based on the same criteria for every operator, whether or not we earn anything from the click. If you have questions about how a specific ranking was reached, that's exactly the kind of message we want to receive.
What Happens After You Write In
Every message is read by a person, not a script. We aim to respond within a couple of working days, though enquiries that need us to check facts with a poker operator — a bonus term, a licensing detail, a payout timeframe — can take a little longer to get right. We'd rather send you an accurate answer late than a quick one that's wrong.
If your message relates to something specific on the site, such as one of our reviews or our guide to non-GamStop casinos, a link or a screenshot helps us find exactly what you mean and speeds things up on our end.
A Note Before You Get in Touch
Online poker for real money is regulated on a state-by-state basis in the US, and availability depends on where you live. We can help clarify how our reviews work or point you towards a specific piece of published content, but we can't offer personal advice on whether to deposit, how much to play, or how to handle an issue directly with an operator's account team — those questions are best directed to the poker site itself.
Play is intended for adults aged 21 and over in most states (18+ in a small number of states) and is meant to be entertainment, not a way to earn income or solve financial pressure. If gambling has stopped feeling fun, or you're chasing losses, contact the National Council on Problem Gambling at 1-800-GAMBLER for free, confidential support.
We appreciate you taking the time to read this and look forward to hearing what's on your mind.